Step by Step

Magento Step by Step – March 2021

I manage the customer service for the Continuing Education Department at the School of Social Work, and help customers make payments to receive certificates. Users were frequently finishing the first part of the payment process on Magento, not realizing that they needed to go to the next part, CASHNet to fully pay on the Wayne State University School of Social Work Website. I took some time to create this document, and it has helped users immensely.